6 free support prompts below. Full pack: 10 support + 90 more across 8 categories. $29 one-time.
01
FAQ auto-generator
Knowledge base
Analyze these customer tickets: [PASTE 20 RECENT TICKETS]. Extract the 15 most frequent questions. For each, write a clear answer (3-5 sentences). Group by category. Output as a structured FAQ ready to publish.
02
Ticket response (frustrated customer)
Tickets
Write a support response for a frustrated customer who [DESCRIBE ISSUE]. Acknowledge their frustration first. Explain what happened clearly. Provide a concrete solution with timeline. Offer compensation if appropriate. Warm closing.
03
Onboarding welcome sequence
Onboarding
Create a 5-email onboarding sequence for new customers of [PRODUCT]. Email 1: Welcome + quick start (Day 0). Email 2: Key feature spotlight (Day 2). Email 3: Pro tips (Day 5). Email 4: Check-in (Day 10). Email 5: Feedback request (Day 14).
04
Churn prevention email
Retention
Write an email to a customer who hasn't logged in for 30 days. Don't be guilt-trippy. Share 3 new features they might have missed. Include a specific use case relevant to their [INDUSTRY]. Offer a 15-min call to help them get value.
05
Escalation summary
Internal
Summarize this support conversation for escalation to engineering: [PASTE CONVERSATION]. Include: customer name, account type, issue description, steps already taken, impact severity (1-5), recommended priority, suggested resolution.
06
NPS follow-up (detractor)
Feedback
Write a follow-up email to a customer who gave an NPS score of [SCORE] (detractor). Thank them for honesty. Ask 2 specific questions about what disappointed them. Propose a concrete next step to address their concerns.